Act Level 1

Course Description

Students will learn the basic skills necessary to begin using Act, including working with contacts and groups.

Course Content

Lesson 1: Getting started
Introducing ACT!
Navigation
Closing databases
Lesson 2: Working with contacts
My Record
Creating and deleting contacts
Secondary contacts
Names and salutations
Inserting notes
Attaching files to a contact
Lesson 3: Companies and divisions
Adding and removing companies
Managing companies
Managing divisions
Lesson 4: Simple lookups
Performing simple lookups
Special lookups
Modifying lookups
Keyword searches
Lesson 5: Contact List view
Using Contact List view
Lookups in Contact List view
Customizing Contact List view
Integrating Microsoft Excel
Lesson 6: Groups
Creating and deleting groups
Changing group membership
Working with groups
Lesson 7: Activities
Calendar views
Scheduling activities
Completing activities
Lesson 8: Letters
Letter preferences
Template-based letters
Envelopes
Labels
Lesson 9: E-mail with Outlook
E-mail preferences
Composing e-mail messages in ACT!
Recording e-mail histories
Lesson 10: ACT! and the Internet
Web integration
Maps and driving directions
Lesson 11: Reports
Contact reports
Group and company reports
Opportunity reports
Printing an address book


pdfPrintable course details

Prerequisites

Computers for Beginners or equivalent knowledge.

Course Duration

7.5 hours

Study Methods Available

Individual Tuition
Please contact us.

Follow-on Courses

ACT Level 2

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