OCR and RSA Text Processing training courses


For many years OCR / RSA Text Processing qualifications have been demanded by employers. This is likely to continue for many years to come. This puts those people without the qualifications at a severe disadvantage when applying for jobs.

OCR have taken the decision to stop holding examinations in Text Processing subjects and have not replaced the qualifications. Act Training and Testing are continuing to run these text processing training courses and we are also offering examinations, providing equivalent qualifications.

There are options to study at our Coventry training / testing centre or by home learning / distance learning. These online options provide maximum flexibility and quick results.

OCR Level 1 equivalent

Training courses at this level are suitable for people with little or no experience of working in an administration or secretarial environment. These training courses are especially suitable for school/college leavers.

Individual courses
Text Production
Word Processing
Legal Text Processing

Level 1 Award course
This is the equivalent of the old "RSA 1" qualification. To achieve the Award level you must pass the Text Production course and the Word Processing course.

OCR Level 2 equivalent

Training courses at level 2 are suitable for people who have worked in an administration or secretarial environment and who need to prove their knowledge to employers by gaining a qualification.

It is not necessary to take a text processing course at level 1 before taking a level 2 text processing course with us.

Level 2 text processing qualifications are used by thousands of employers as the benchmark by which they can judge the competence of a prospective employee.


Individual courses
Text Production
Word Processing
Medical Word Processing
Audio Transcription
Legal Audio Transcription
Medical Audio Transcription
Business Presentations
Document Presentation
Mail Merge

Level 2 Award course
This is the equivalent of the old "RSA 2" qualification. To achieve the level 2 Award you must pass the level 2 Text Production course and the level 2 Word Processing course.

OCR Level 3 equivalent

Courses at this level are suitable for people who either already hold level 2 qualifications or who have significant work experience in a secretarial role.

It is not necessary to take any text processing courses at either level 1 or level 2 before taking a level 3 text processing course with us.

A level 3 text processing qualification is widely sought after by discerning employers, especially the National Health Service.


Individual courses
Text Production
Word Processing
Legal Word Processing
Audio Transcription
Document Presentation

Level 3 Award course
This is the equivalent of the old "RSA 3" qualification. To achieve the level 3 Award you must pass the level 3 Text Production course and the level 3 Word Processing course.

Further Information

For more details on any training course, click on the course title above. Or, click the button  Enquiry Form